FREQUENTLY ASKED QUESTIONS

Q:  Do you have a store front?

A: We now have one large Suite (1113 & 1114) in Frisco Mercantile; 8980 Preston Rd., Frisco, TX.  

 

Q:  What are the hours of your Suite?

A: Frisco Mercantile hours Monday through Friday are 10:00 a.m. - 7:00 p.m. Saturday 10:00 a.m. - 6:00 p.m. & Sunday 12:00 noon - 5:00 p.m.

 

Q:  What unique services do you offer?

A:  If you are interested in seeing our beautiful S.W. textiles in your on home, we can make an appointment within a 30 mile radius of Little Elm, TX.

 

Q:  How do you offer such high quality items at such reasonable prices?

A.  First, we really enjoy what we are doing and want to share the culture of the American West with others.  Secondly, we do not have the expense of a  large storefront but have opted for 1 Kiosk at the above mentions location. This allows us to pass savings on to our customers.

 

Q:  What Native American Tribes do you work with to offer their jewelry and other artifacts?

A.  We currently work directly with the Navajo Nation and the Pueblo Nation from New Mexico and the Lakota Sioux Nation in S. Dakota.  This helps the artisan who makes the piece receive more for their work and also allows us to offer a better price for the jewelry and pottery.  We are happy to announce adding pieces by the admired Silver Smith Tommy Singer and will continue to look for his pieces.

 

Q:  Do you offer any other types of jewelry?

A.     We design jewelry which includes wrap bracelets, leather cuffs, and other necklaces & earrings all with a western flair.  Most of these pieces are offered on our Etsy Shop.  There is a link to our shop at the bottom of each page of our webpage and also on our home page. (Shopping Cart)

 

Q:  What are some of your most popular items?

A:  The Repurposed Rug Rails which display our rugs and can also be used to display quilts or tapestries has been a favorite.  These are offered on both our Etsy Shop and our webpage.  Also, the wrap bracelets that I design have been very popular on our Etsy Shop and local shows we attend. 

 

Q: What types of textiles do you offer and where were they created?

A.  We offer hand-woven rugs both in Acrylic and Wool.  Some were loomed by Zapotec Native Americans and others were loomed in India.  Also, we offer S.W. hand woven pillows in Wool and also Western Style Pillows in Faux Leather.  We now have S.W. Acrylic blankets, along with new table runners & place-mats under our S.W. Housewares section. We are please to announce, we are now a Pendleton Rep.  We can order anything that is in their stock.

 

Q:  Is your entire inventory on your website?

A.  No. Due to continual upkeep of our website, our Etsy Shop, and our Kiosk we just can't stay current.  We also have many one of a kind items.  We'd love it if you don't find what you're looking for if you would contact us.  We may have it or would try to find it for you.  Also, we can order in stock apparel direct from  Scully, Tasha Polizzi and now American West.  These orders will be shipped directly to our customer.

 

Q:  How do you choose what lines to sell?

We choose companies which quality and customer satisfaction is important. Examples are: Tasha Polizzi, Scully, Ryan Michael & a limited amount  Double D Tees)  We are also proud of the Native American Tribes which are our business partners.  Our latest companies we represent are "American West/Bandanna Purses and Pendleton. Pendleton has been in business since the 1800's and have the best quality of wool textiles & clothing.

 

Q:  Where do you ship your products?

A:  Anywhere in the United States and Canada